Frequently
Asked
Questions
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Bailey HockInterior and Kitchen Designer
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Alejandra AkerArchitect and Kitchen Designer
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Rodney SparrowWarehouse Manager
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Brendon TwilleyQuality Control
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Natalie WilliamsKitchen Designer
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Melissa KedzierskiKitchen Designer
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Arielle RiversInterior and Kitchen Designer
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Amanda McKayInterior and Kitchen Designer
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Step TwoA UKB designer will connect with you and schedule an initial call to review your project.
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Step FourReceive an approximate cost for the project. The estimated cost provided is not a direct reflection of the final price to be presented. Exact pricing will be given after the design is completed in Black and White - Virtual Design Package 1. **100% of your design package cost will be credited toward your cabinet order if you decide to proceed with UKB cabinetry.**
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Step SixPayment in full is required to place your order. Once payment is received, you will receive a sign off packet. Once you sign off, your cabinets will go into production! Sign off packet includes: 1 - Dimensioned floorplans and elevations 2 - Cabinetry list with any additional moldings and accessories 3 - Door style and finish selections 4 - Warranty information
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Step NineAfter final inspection and acceptance of cabinetry at delivery, any damages to cabinetry will not be the responsibility of UKB, unless covered under our warranty. We are so excited for you and can’t wait to see your finished project!
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Step ThreeProvide us with design information specific to the project: floorplan/elevations, measurements, and any finish requirements (painted, stained oak, etc.). Review our Cabinetry Page and learn more about our custom cabinetry.
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Step EightUKB will deliver your cabinets to you. We offer curbside delivery to your specified location. Your cabinets will come to you blanket wrapped so they can be inspected upon delivery. It is the responsibility of the homeowner or contractor to have able help at the job site to unload the cabinets. 2-4 people are required. UKB delivery team will not enter the home.
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Step OneEnter your contact info on our Inquire page.
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Step FiveReview the drawings that we will provide, and confirm all measurements and dimensions are correct so that we can accurately price your cabinetry. All cabinetry is non-returnable and non-refundable.
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Step SevenYour cabinetry order will be completed within 10-12 weeks, and then allow 1-2 weeks for delivery. We will reach out to schedule delivery prior to the completion of your order. We ship nationwide. Deliveries may be rescheduled due to unforeseen weather conditions.
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Design CoordinatorUnique Kitchens and Baths is looking for an Design Coordinator to organize and coordinate client processes and designer duties. Duties and Responsibilities include (and are not limited to) Answering customer inquiries Scheduling meetings and appointments with clients - prospective and existing Organizing designer schedules Providing general support to our designers Designing variety of spaces (not limited to kitchens, bathrooms, mudrooms, etc.) Working with multiple design programs Presenting designs to client Requirements and Skills: Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and/or Google Suite Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements. Must have knowledge in one or more of these areas: interior, kitchen, or bath design. Bachelor's degree, associate degree, or Interior Design certificate with experience is required. Knowledge of SketchUp, 2020 Design, Chief Architect or additional design programs is a plus. Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Designer – Kitchen & InteriorUnique Kitchens and Baths is growing and adding full time Interior and Kitchen Designers in our Baltimore and Great Falls, Virginia showrooms. If you have a passion for designing, we would love to hear from you. Duties and Responsibilities: Communicating with clients Designing variety of spaces (not limited to kitchens, bathrooms, mudrooms, etc.) Working with multiple design programs Presenting designs to client Collaborating with fellow designers Requirements and Skills: Must have knowledge in one or more of these areas: interior, kitchen, or bath design. Bachelor's degree, associate degree, or Interior Design certificate with experience is required. Knowledge of SketchUp, 2020 Design, Chief Architect or additional design programs is a plus. Attention to detail and problem-solving skills Excellent time management Ability to multi-task and prioritize work Strong design and rendering skills are a plus Excellent design, technical detailing, and strong presentation skills, both verbal and visual, are essential Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Supplemental pay types: Bonus pay Commission pay Job Type: Full-time Studio Hours Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Executive AssistantUnique Kitchens and Baths is looking for an Executive Assistant to organize and coordinate administration duties for Tanya Smith-Shiflett.Duties and Responsibilities include (and are not limited to) Schedule meetings and appointments Answer incoming calls Work side by side with our owners and interior design team Requirements and skills: Experience as an Office Manager, Front Office Manager or Administrative Assistant Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and Google Suites Familiarity with email scheduling tools, like Google Calendar Excellent time management skills and ability to multitask and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements Administrative assistant experience a must! Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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Administrative AssistantUnique Kitchens and Baths is looking for an Administrative Assistant to organize and coordinate administration duties and office procedures. Duties and Responsibilities include (and are not limited to) Scheduling meetings and appointments Making office supplies arrangements Greeting visitors Providing general support to our designers Requirements and Skills: Knowledge of Office Administrator responsibilities Proficiency in MS Office, Excel and/or Google Suite Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements High school degree required Additional qualifications as an Administrative Assistant or Secretary is a plus. Previous experience as a Front Office Manager or Office Administrator would be an advantage. Salary and Benefits: We are offering an amazing salary to include bonus, health and dental benefits. 401k 2-weeks paid vacation per year Job Type: Full-time Schedule: Monday - Friday 8-hour shifts (not remote) 8A-5P 9A-6P Apply Here
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What is included in the pricing?Pricing includes the cost of the cabinetry. We do not charge for delivery.
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What specific details are included in UKB's kitchen design plans ?At UKB, our kitchen design plans are meticulously crafted to include all essential wall measurements, including window and door openings, as well as ceiling heights. These measurements are integrated into the floorplans and elevations to assist you comprehensively in planning your future kitchen layout. However, we do not include cabinetry sizes in our designs unless you purchase our custom cabinetry. This is because every cabinetry company constructs cabinetry differently, which could vary significantly in style, size, and material. You can use our designs with any company and they can fill the designs in with their brand of cabinetry.
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What rooms do you design cabinetry for?We provide cabinetry for any room in your home. We also build custom benches, tables, beds and so much more.
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How can I accurately measure my kitchen space for a custom design with UKB?Measuring your kitchen space accurately is crucial for a successful custom design. At UKB, we offer several convenient options to ensure precise measurements: 1. **Measuring Guides**: We provide detailed measuring guides upon request to help you measure your space accurately. These guides cover all the essential aspects of measuring, from floorplans to cabinet heights and widths. Simply contact us, and we'll send you the necessary guides. 2. **Professional Measurements**: If you prefer professional assistance, you can have your contractor or builder measure your space. They can follow the measuring guides to ensure everything is measured correctly. 3. **On-site Measurement Services**: Depending on your location, we may have professional measurers available in your area. Feel free to inquire about our measurement services to see if we can send an expert to your home. By utilizing one of these options, you'll ensure that your custom kitchen design by UKB fits perfectly and meets your expectations.
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Can I use the design service for multiple rooms?Yes you can. You must buy a package for each room we are designing.
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What is included in my design service?AT A GLANCE This design package includes black and white floorplans and elevations and is a great way to see your space come to life. THE VIBE This design package includes black and white floorplans, elevations and 2 color rendering to see your space come to life in color. THE LUXE This design package includes black and white floorplans, elevations, and 3 color renderings with a sourcing list to everything used in your design and direct shopping links to shop at your own leisure. All design services include pricing for cabinetry.
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How many revisions are included in the design services?Once the first rounds of designs are sent over clients are allow the following: At a glance ( 1 edit after first design is completed ) The Vibe ( 2 edits after first design is completed ) The Luxe ( 3 edits after first design is completed ) A edit is moving things around in the kitchen which we love to do to make it just perfect for you! If you require a full floorplan change after our designs are presented that could lead to additional design fees.
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When will I receive my cabinetry pricing?Cabinetry pricing is given after designs have been approved.
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What steps does UKB take to ensure accurate measurements before starting kitchen cabinetry production?At UKB, ensuring precise measurements is a critical part of our process to create beautiful and functional spaces. After designing your dream space and your cabinetry has been paid for , we will provide a final set of detailed designs for you, your contractor, or builder to double-check all measurements before we proceed to cabinetry production. This stage is known as the "sign-off package phase" We encourage thorough verification to ensure everything fits perfectly in your space. Our team is here to support you every step of the way, offering guidance and assistance to ensure accuracy and satisfaction in the final product. By collaborating closely with you and your contractors, we aim to deliver custom cabinetry that matches your unique vision while maintaining the highest standards of quality and precision.
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How should I prepare for my consultation call?Prior to your consultation call, we will need your room measurements if you have them ( If not we can help you gather them with our easy to use measuring guide ) selected appliance if you have them ( If not we can help with that also ) pictures of your existing space and any inspiration images you have saved.
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Can I get a refund on my design service?All design fees are non-refundable.
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How long do the services take?AT A GLANCE takes 5-7 business days THE VIBE takes 7-10 business days THE LUXE takes 10-14 business days
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How many calls do I get with my designer ?At UKB, we strive to provide a seamless and comprehensive design experience for our clients. Once you purchase your design service, you will receive three calls with your designated designer to ensure your project aligns perfectly with your vision. 1. Consultation Call This is scheduled within 1 to 3 days after you purchase your service. During this initial call, our designer will discuss your goals, preferences, and specific needs for your kitchen, bath or any room we are designing. 2 . Layout Review Call Approximately 5 to 7 days after your consultation call, we will have a layout review call. During this session, we will review the preliminary black-and-white design and discuss the proposed layout and cabinetry inserts. This step allows us to refine the design and ensure every detail meets your expectations. 3. Finalization Call In the final call, we will go over the final design, making any necessary adjustments before moving forward so we can start pricing your cabinetry. Throughout the process, our goal at UKB is to deliver a beautiful, custom-designed kitchen , bath or any room in your home that perfectly fits your lifestyle and aesthetic preferences.
Design Service Packages
Our Design Services
PACKAGE 1
AT A GLANCE
Looking for a quick design to see how your space can come to life? At a Glance is great for getting an idea of your space without needing color renderings. This design service includes black and white floor plans and elevations. Color designs can be added to this service if you decided you want to see your design in full color. This package includes 2 calls with our design team.
PACKAGE 2
THE VIBE
The Vibe includes black-and-white floorplans, elevations and two color renderings that capture our vision. This includes 3 calls with our design team.
PACKAGE 3
THE LUXE
Our most luxurious service, the Luxe includes black and white floorplan, elevations and 2 color views with a shoppable mood board that offers direct links to products used in your design. This package includes 4 calls with our design team.
Our design packages offer you the convenience of working with our talented in-house kitchen design team from the comfort of your own home. We utilize various communication methods, including email, phone, and video calls, to gather all the necessary information to create a personalized and thoughtfully designed space that meets your specific needs.
For those local to one of our design studios, we would be delighted to arrange in-person meetings. Regardless of your location, all of our design service packages include a Zoom call with your dedicated UKB expertly trained kitchen designer. Additionally, our founder, Tanya Smith-Shiflett, personally reviews every design throughout the entire process.
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The Packages
Package 2
Our most comprehensive package, the Signature Package includes all the elements previously listed with an additional rendering view and a more robust moodboard—including every detail down to the appliances and complete with direct shopping links.
Purchase a design service package from the below options that aligns with your goals.
SERVICE SELECTION
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We will send a questionnaire via email to gather more information.
DESIGN QUESTIONNAIRE
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We will schedule a one-on-one consultation to hone in your vision.
DESIGN DISCOVERY CALL
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We will send deliverables based on the service you selected.
DESIGN & DELIVERY
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Call us at (410) 247-2070 to learn more.